Managing Preparation & Delivery Time
1. Viewing Cooking and Delivery Time
a) When receiving an order
- Time left (X min.): Combines your store’s average cooking time and estimated delivery time.
- Est. time of arrival: Shows how long until the order reaches the customer.

b) To check your store’s average delivery time shown on the Delivery K app:

My Info > Store manage > View store > Store Info.
2. Setting Estimated Cooking and Delivery Time

My Info > Manage my store

Store manage > Change basic information

Store information > Delivery > Change Est. additional arrival time > Save
These updates will help your customers see accurate delivery estimates in real time.
Important Note: If you need further guidance on how to edit your store’s preparation and delivery time, please contact our Customer Service team directly to receive support.
Thank you!
Delivery K Team
