SETTING DELIVERY ZONES & FEES

Dear valued partner,

To optimize your delivery process and enhance your order tracking and management experience, it is essential to effectively configure your delivery area and associated fees.

This is how to set up delivery areas and delivery fees on the Delivery K App

Step 1:  Log in to your account → Go to “My Info” → Select “Store manager” → “Store management”

Step 2: Select “Delivery Area” → Click “+ Additional” button → “Select area template.”

**Note: Delivery area that is too large may lead to delay or cancel order.

Step 3: Select “Delivery type.”

Our app offers 4 primary delivery options:

• App (Utilizes app data to calculate shipping fees, with the store responsible for delivery.)
• Lalamove
• Grab express
• Chats

**Note: The “Door Step” option is only for stores with door-to-door delivery capability.

Step 4: Set delivery fee using the formula: Basic delivery charge + Extra fee charged per KM.

For example:

• 2 km: 10,000VND

• 2-3 km: 15,000VND

• 3-4 km: 20,000VND

• 3km or more: 20,000VND (Because the maximum delivery fee is set at 20,000VND)

In addition, store owners can set a “Minimum Order” value and “Free delivery” option in “Other setting” section.

Click the ‘Additional’ button to add another delivery zone.

**Note: When setting the “Minimum Order”, the store will not receive orders with a value lower than the Minimum Order.

Thank you!

Delivery K!