{"id":1978,"date":"2023-08-15T22:45:32","date_gmt":"2023-08-15T15:45:32","guid":{"rendered":"http:\/\/welcomedeliveryk.monamedia.net\/post-partners-detail\/tiep-can-khach-hang-moi-voi-tinh-nang-chia-se-cua-hang-len-mang-xa-hoi\/"},"modified":"2025-12-19T09:04:20","modified_gmt":"2025-12-19T02:04:20","slug":"operating-button-guide-delivery-k","status":"publish","type":"post_partners","link":"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/operating-button-guide-delivery-k\/","title":{"rendered":"OPERATING BUTTON ON\/OFF GUIDE"},"content":{"rendered":"\n

Dear valued partners,<\/strong><\/mark><\/p>\n\n\n\n

Below are the reasons why the \u201cOperating\u201d button<\/strong> may be turned off and the step-by-step process to reactivate it<\/strong> once your store is ready to resume deliveries.<\/mark><\/p>\n\n\n\n

1. Reasons why the “Operating” button is turned off<\/h3>\n\n\n\n
    \n
  • If your store receives a new order but does not confirm it, the system will send a reminder notification every 2 minutes<\/strong> for 10 minutes<\/strong>.<\/li>\n\n\n\n
  • If there’s still no response after 10 minutes, the system will send a \u201cDelivery Off\u201d notification<\/strong> and turn off your “Operating” button automatically<\/strong>.<\/li>\n<\/ul>\n\n\n\n

    2. How to turn the “Delivery On” button back on when your store is ready to deliver again<\/h3>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    STEP 1:<\/mark> <\/strong><\/p>\n\n\n\n

    Navigate to My Info > Register my store > <\/strong><\/mark><\/p>\n\n\n\n

    Store manage > Change basic information<\/mark><\/strong><\/p>\n\n\n

    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    STEP 2:<\/mark><\/strong> <\/p>\n\n\n\n

    Go to Store Information > Basic Tab<\/strong> > <\/mark><\/p>\n\n\n\n

    toggle the \u201cOperating On\u201d button (red)<\/strong> to reactivate delivery and start receiving orders.<\/mark><\/p>\n\n\n\n

    Important Note:<\/mark><\/strong>
    Even if your store confirms and processes the order after 10 minutes, the system will still automatically turn off the \u201cOperating\u201d button. Therefore, please make sure to manually turn the button ON<\/strong> to continue receiving new orders!<\/mark><\/p>\n\n\n\n

    Delivery K<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

    Dear valued partners, Below are the reasons why the \u201cOperating\u201d button may be turned off and the step-by-step process to reactivate it once your store is ready to resume deliveries. 1. Reasons why the “Operating” button is turned off 2. How to turn the “Delivery On” button back on when your store is ready to […]<\/p>\n","protected":false},"author":2,"featured_media":14039,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"category_partners":[70],"class_list":["post-1978","post_partners","type-post_partners","status-publish","has-post-thumbnail","hentry","category_partners-partners"],"acf":[],"yoast_head":"\nOPERATING BUTTON ON\/OFF GUIDE - DELIVERY K<\/title>\n<meta name=\"description\" content=\"Why the \u201cOperating\u201d button may be turned off and the step-by-step process to reactivate it once your store is ready to resume deliveries.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/operating-button-guide-delivery-k\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OPERATING BUTTON ON\/OFF GUIDE - 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