{"id":1981,"date":"2023-08-15T22:42:47","date_gmt":"2023-08-15T15:42:47","guid":{"rendered":"http:\/\/welcomedeliveryk.monamedia.net\/post-partners-detail\/phuong-thuc-quang-cao-cua-hang-tren-ung-dung-delivery-k\/"},"modified":"2025-12-19T09:10:43","modified_gmt":"2025-12-19T02:10:43","slug":"star-ratings-and-reviews","status":"publish","type":"post_partners","link":"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/star-ratings-and-reviews\/","title":{"rendered":"STAR RATINGS & REVIEWS"},"content":{"rendered":"\n

How to calculate star rating for stores on the Delivery K app<\/h3>\n\n\n\n

Formula:<\/mark><\/strong> Average number of stars = Total number of stars \/ Total number of reviews<\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

For example<\/strong>: <\/p>\n\n\n\n

When there are total of 20 reviews:<\/p>\n\n\n\n

    \n
  • Ten 5-star reviews<\/li>\n\n\n\n
  • Five 4-star reviews<\/li>\n\n\n\n
  • Two 3-star reviews<\/li>\n\n\n\n
  • Two 2-star reviews<\/li>\n\n\n\n
  • One 1-star reviews<\/li>\n<\/ul>\n\n\n\n

    The total number of stars is: (5*10) + (4*5) + (3*2) + (2*2) + (1*1) = 81 stars<\/p>\n\n\n\n

    So, the average number of stars is: 81\/20 = 4.05 stars<\/p>\n\n\n\n

    *For stores with fewer than 100 reviews, each store response to a customer review will be considered a 5-star review and counted toward the store’s average star review.<\/p>\n\n\n

    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    For example<\/strong>:<\/p>\n\n\n\n

      \n
    • Number of 5-star reviews is 5 votes<\/li>\n\n\n\n
    • Number of 4-star reviews is 4 votes<\/li>\n\n\n\n
    • Number of 3-star reviews is 3 votes<\/li>\n\n\n\n
    • Number of 2-star reviews is 2 votes<\/li>\n\n\n\n
    • Number of 1-star reviews is 1 vote<\/li>\n<\/ul>\n\n\n\n

      The total number of reviews is 25 votes<\/p>\n\n\n\n

      The store owner responded to customer reviews: 10 times<\/p>\n\n\n\n

      The total number of stars is (5*5) + (4*4) + (3*3) + (2*2) + (1*1) + (5*10) = 105 stars<\/p>\n\n\n\n

      So, the average number of stars is 105\/25 = 4.2 stars<\/p>\n\n\n\n

      Important Note<\/em><\/mark><\/strong>:<\/mark> <\/em>After the store reaches over 100 reviews, the store’s response to a review will not be calculated into the average number of stars. The average number of stars will be calculated based on the total number of actual customer reviews.<\/p>\n\n\n\n

      Thank you!<\/p>\n\n\n\n

      Delivery K<\/strong><\/p>\n\n\n\n

      \"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

      How to calculate star rating for stores on the Delivery K app Formula: Average number of stars = Total number of stars \/ Total number of reviews For example: When there are total of 20 reviews: The total number of stars is: (5*10) + (4*5) + (3*2) + (2*2) + (1*1) = 81 stars So, […]<\/p>\n","protected":false},"author":2,"featured_media":14172,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"category_partners":[70],"class_list":["post-1981","post_partners","type-post_partners","status-publish","has-post-thumbnail","hentry","category_partners-partners"],"acf":[],"yoast_head":"\nSTAR RATINGS & REVIEWS - DELIVERY K<\/title>\n<meta name=\"description\" content=\"How to calculate star rating for stores on the Delivery K app. Actively manage reviews to earn prime placement and high visibility.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/star-ratings-and-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"STAR RATINGS & REVIEWS - 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