{"id":1987,"date":"2023-08-15T22:38:00","date_gmt":"2023-08-15T15:38:00","guid":{"rendered":"http:\/\/welcomedeliveryk.monamedia.net\/post-partners-detail\/huong-dan-kiem-tra-chuong-bao-don-khi-khong-nhan-duoc-thong-bao\/"},"modified":"2025-12-19T09:14:41","modified_gmt":"2025-12-19T02:14:41","slug":"manage-preparation-and-delivery-time-delivery-k","status":"publish","type":"post_partners","link":"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/manage-preparation-and-delivery-time-delivery-k\/","title":{"rendered":"Managing Preparation &amp; Delivery Time"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Viewing Cooking and Delivery Time<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-4764658db1adcebc7a415ed7b4b2e7dc\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">a) When receiving an order<\/mark><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><em><strong>Time left (X min.)<\/strong><\/em>: Combines your store\u2019s <em>average cooking time<\/em> and <em>estimated delivery time.<\/em><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><em><strong>Est. time of arrival<\/strong><\/em>: Shows how long until the order reaches the customer.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"490\" height=\"1024\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-490x1024.png\" alt=\"\" class=\"wp-image-5956\" style=\"width:270px;height:562px\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-490x1024.png 490w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-144x300.png 144w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-768x1604.png 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-736x1536.png 736w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-981x2048.png 981w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-378x790.png 378w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-323x675.png 323w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-287x600.png 287w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-201x420.png 201w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5-368x768.png 368w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H1-5.png 1261w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-30b78e4374ecbcc27457420fd556d2c9\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">b) To check your store\u2019s average delivery time shown on the Delivery K app:<\/mark><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-1024x683.png\" alt=\"\" class=\"wp-image-14590\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-1024x683.png 1024w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-300x200.png 300w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-768x512.png 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-1536x1024.png 1536w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-2048x1365.png 2048w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-1185x790.png 1185w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-400x267.png 400w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-600x400.png 600w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2023\/08\/\ubc14\uc6b0\ucc98-38-564x376.png 564w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">My Info &gt; Store manage &gt; View store &gt; Store Info.<\/mark><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Setting Estimated Cooking and Delivery Time<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"490\" height=\"1024\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-490x1024.png\" alt=\"\" class=\"wp-image-5984\" style=\"width:270px;height:562px\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-490x1024.png 490w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-144x300.png 144w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-768x1604.png 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-736x1536.png 736w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-981x2048.png 981w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-378x790.png 378w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-323x675.png 323w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-287x600.png 287w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-201x420.png 201w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6-368x768.png 368w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H6-6.png 1261w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><figcaption class=\"wp-element-caption\"><strong>Step 1: <br><\/strong><em>My Info &gt; Manage my store<\/em><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"1024\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-492x1024.png\" alt=\"\" class=\"wp-image-5987\" style=\"width:270px;height:562px\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-492x1024.png 492w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-144x300.png 144w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-768x1599.png 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-738x1536.png 738w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-984x2048.png 984w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-380x790.png 380w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-324x675.png 324w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-288x600.png 288w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-202x420.png 202w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3-369x768.png 369w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H7-3.png 1264w\" sizes=\"auto, (max-width: 492px) 100vw, 492px\" \/><figcaption class=\"wp-element-caption\"><strong>Step 2<\/strong>: <br><em>Store manage &gt; Change basic information<\/em><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"1024\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-492x1024.png\" alt=\"\" class=\"wp-image-5990\" style=\"width:270px;height:562px\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-492x1024.png 492w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-144x300.png 144w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-768x1599.png 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-738x1536.png 738w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-984x2048.png 984w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-380x790.png 380w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-324x675.png 324w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-288x600.png 288w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-202x420.png 202w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2-369x768.png 369w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2024\/01\/H8-2.png 1264w\" sizes=\"auto, (max-width: 492px) 100vw, 492px\" \/><figcaption class=\"wp-element-caption\"><strong>Step 3<\/strong>: <br><em>Store information &gt; Delivery &gt; Change Est. additional arrival time &gt; Save<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-ca4b6d56d1714e290db22e747a2eb7b9\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">These updates will help your customers see accurate delivery estimates in real time.<\/mark><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-6e8ebabb3f3e845140ec3b52bbc20cdf\"><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><strong><mark>Important Note<\/mark><\/strong>: <\/mark><\/em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"> If you need further guidance on how to edit your store\u2019s preparation and delivery time, please contact our Customer Service team directly to receive support.<\/mark><\/p>\n\n\n\n<p class=\"has-text-align-right has-black-color has-text-color has-link-color wp-elements-ee353c7b08594f8206fc7c1ab8c8e004\">Thank you!<\/p>\n\n\n\n<p class=\"has-text-align-right has-black-color has-text-color has-link-color wp-elements-5580dfbf23b17968bfa5fae6080edd5a\"><strong>Delivery K<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"390\" src=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-1024x390.jpg\" alt=\"\" class=\"wp-image-14751\" srcset=\"https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-1024x390.jpg 1024w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-300x114.jpg 300w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-768x292.jpg 768w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-1536x585.jpg 1536w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-400x152.jpg 400w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-600x228.jpg 600w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n-564x215.jpg 564w, https:\/\/welcome.deliveryk.com\/wp-content\/uploads\/2025\/08\/562074637_694226853698563_7811886697735211306_n.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>1. Viewing Cooking and Delivery Time a) When receiving an order b) To check your store\u2019s average delivery time shown on the Delivery K app: My Info &gt; Store manage &gt; View store &gt; Store Info. 2. Setting Estimated Cooking and Delivery Time These updates will help your customers see accurate delivery estimates in real [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":14216,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"category_partners":[70],"class_list":["post-1987","post_partners","type-post_partners","status-publish","has-post-thumbnail","hentry","category_partners-partners"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Preparation &amp; Delivery Time - DELIVERY K<\/title>\n<meta name=\"description\" content=\"Update delivery information frequently to help customers see accurate real-time delivery estimates, increasing customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/manage-preparation-and-delivery-time-delivery-k\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Preparation &amp; 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