{"id":1991,"date":"2023-08-15T22:26:21","date_gmt":"2023-08-15T15:26:21","guid":{"rendered":"http:\/\/welcomedeliveryk.monamedia.net\/post-partners-detail\/gioi-thieu-tinh-nang-quan-ly-review-va-ghim-review\/"},"modified":"2025-12-19T09:16:03","modified_gmt":"2025-12-19T02:16:03","slug":"manage-customer-reviews-and-pin-relevant-ones","status":"publish","type":"post_partners","link":"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/manage-customer-reviews-and-pin-relevant-ones\/","title":{"rendered":"Managing Reviews"},"content":{"rendered":"\n

Responding quickly to customer reviews is essential for boosting your store’s visibility and overall ranking.<\/mark> By maintaining a high response rate, your store will earn the valuable “Store with good response rates” badge, granting you a prominent, free placement directly below Premium Stores.<\/mark><\/p>\n\n\n\n

How to Manage Customers’ Reviews and Pin Relevant Ones<\/h3>\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

Step 1:<\/strong>
<\/mark>Navigate to My Info > Manage my store<\/mark><\/em><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Step 2:<\/strong>
Select Store management > Review management<\/em><\/mark><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Step 3: Pin Reviews (Optional)<\/strong>
Select the review that you want to be displayed at the top and click \u2018PIN ON TOP\u2019.<\/em><\/mark><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Pinned reviews may appear randomly
as recommended reviews on the app\u2019s home screen.<\/mark><\/p>\n\n\n\n

Thank you!<\/p>\n\n\n\n

Delivery K<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

Responding quickly to customer reviews is essential for boosting your store’s visibility and overall ranking. By maintaining a high response rate, your store will earn the valuable “Store with good response rates” badge, granting you a prominent, free placement directly below Premium Stores. How to Manage Customers’ Reviews and Pin Relevant Ones Step 1:Navigate to […]<\/p>\n","protected":false},"author":2,"featured_media":14240,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"category_partners":[70],"class_list":["post-1991","post_partners","type-post_partners","status-publish","has-post-thumbnail","hentry","category_partners-partners"],"acf":[],"yoast_head":"\nManaging Reviews - DELIVERY K - Boost visibility and store ranking<\/title>\n<meta name=\"description\" content=\"Actively manage customer reviews to earn the "Store with good response rates" badge and secure prime placement directly below Premium Stores.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/welcome.deliveryk.com\/en\/post-partners-detail\/manage-customer-reviews-and-pin-relevant-ones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Reviews - 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